LELWD Scholarship Awarded to Arav Arora
LELWD Scholarship Awarded To Arav Arora
Category Archives: Announcement
New Customer Portal
New Customer Service Portal
We are excited to announce the launch of our new Service Portal! The new Service Portal provides you with easy and secure access to the most current account information. You can view and review your energy and water usage, check your balance(s), and pay your bill(s).
The new Service Portal uses the latest encryption and hashing algorithms to protect your passwords. For this reason, your old username and password credentials no longer work, and you’ll be asked to register your account again.
2. Enter the account number for your account, then click NEXT
3. Select your email address and click NEXT
4. Enter the verification code that was emailed to you and click NEXT
5. Confirm your email address
6. Enter the password and confirm the password. Note: Password must be a minimum of 8 characters and contain at least 1 lowercase character, 1 uppercase character, 1 number, and 1 special character
7. Choose the security question from the drop-down menu and enter the answer to the security question
8. Use the toggle switch to select if you would like to be E-billed
9. Select the I understand that I have authorized LELWD to communicate with me in the above manner check box to continue
10. Click SUBMIT, then the confirmation screen will appear and prompt you to log in.
Frequently Asked Questions
You must have a valid email on file with us to be able to register your account. Please reach out to our office at either [email protected] or call us at 978- 540-2222 so we can update your email.
It’s possible that you are logging into our old online payment system. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal.
YES – for security purposes we did not convert banking information to our new customer portal. You will have to re-enter your banking information after registering your account. Please go to the homepage of our website www.lelwd.com and select “Pay My Bill” in the top right-hand corner. This will direct you to our new customer portal.
Our new customer portal requires everyone to re-register for “E-Billing.” You will be given the option sign up for E-Billing when you register your account on our new customer portal. Once registered, you will have the option to adjust your E-Billing settings by selecting the “My Profile” option in the dropdown menu under your name in the top right corner.
Need help setting up your new Service Portal account?
Please contact us and we will be happy to help walk you through the process.
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WBUR Report
WBUR Radio toured the state-of-the-art water treatment plant on Whitcomb Ave, which is nearing completion, for a report on the cost of removing the PFAS pollutant drinking water.
Press Release 9/12/2022
Sewer Update
Sewer Update: Design Completed
Water Superintendent Corey Godfrey and LCTV host Kirby Dolak discuss progress in the project to expand the Littleton Common sewer system in the latest Watts & Drops video.
LELWD’s New Treatment Plant Called National Model
Press Release
LELWD’s New Treatment Plant Called National Model
Following a recent tour of the water treatment plant construction site, Congresswoman Lori Trahan called the project a national model for communities dealing with the presence of the chemical contaminants PFAS in drinking water sources.
Littleton Receives $250K Grant to Improve Public Safety Communications
Press Release
Littleton Receives $250K Grant to Improve Public Safety Communications
The Town of Littleton has received a $250,000 state grant that will improve communication capabilities and cybersecurity for its public safety, electric and water departments.
Sustainable Home Program
Sustainable Home Program
Take these steps to make your home more sustainable!
Energy Assessment
Start by receiving a free home energy assessment to identify areas of improvement and create a baseline.
Sustainable Action
After your assessment, implement a sustainable action based on your energy assessment.
Rebates
Apply for rebates to cover 50% of the project cost on eligible projects!
Fuel Switching
Recieve a $1,000 incentive for removing fossil fuel systems and converting to all electric!
Eligibility
Customers who have gone through an energy assessment and heat or cool their home with electricity are eligible.
Ready for Incentives?
Once you have received an energy assessment and implemented a sustainable action, please submit the form below.
Littleton Receives $4.9 Million Grant for Whitcomb Ave Water Treatment Plant
A state grant will pay more than $4 million toward building the new Whitcomb Avenue water treatment plant. The new facility will protect water quality and public health by ensuring treatment of the town’s public water supply prior to delivery to consumers.
SEP Designation
LELWD Recognized As A Smart Energy Provider
LELWD has been nationally recognized for a second time as a Smart Energy Provider (SEP) from the American Public Power Association for demonstrating a commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support the goal of providing safe, reliable, low-cost, and sustainable electric service.
The American Public Power Association recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and customer experience.
The SEP Designation Award
The SEP designation lasts for two years and LELWD was first designated as a smart energy provider in 2019, and had to reapply to hold the designation.
As pictured in 2019, LELWD’s Energy & Sustainability Manager, Connor Reardon (center), accepted the award from Christine Van Dokkumburg, then-Chair of the American Public Power Association’s Energy Services Committee and Planning Analyst for Holland Board of Public Works in Michigan (left), and Alex Hofmann, then-Senior Director of Energy & Environmental Services for the American Public Power Association (right).
